The short version
- You must be 18 or older to use Merova Fit.
- Merova Fit gives fitness and nutrition guidance. It is not medical advice.
- Paid plans renew until you cancel. You can get a full refund within 7 days of your first payment. See the refund policy.
- Be respectful to coaches and other people, and don't misuse the app.
- Indian law applies.
About these terms
These terms are an agreement between you and Aaditya Kumawat, a sole proprietor in India who runs Merova ("Merova", "we", "us"). They cover this website (merova.app), the Merova Fit web app (fit.merova.app) and the Merova Fit Android app, together "the services".
By creating an account or using the services, you agree to these terms and to our privacy policy. If you don't agree, please don't use the services.
Who can use Merova Fit
You must be at least 18 years old and able to enter a binding contract under Indian law. You agree that the information you give us is true and up to date.
Your account
- Keep your password and sign-in codes private. You're responsible for what happens in your account.
- One account is for one person. Don't share it.
- Tell us straight away at support@merova.app if you think someone else has used your account.
Health and safety
Please read this section carefully.
- Merova Fit gives general fitness and nutrition guidance. It is not medical advice, diagnosis or treatment. Coaches on Merova Fit are not doctors.
- Talk to a doctor before starting a new exercise or diet plan, especially if you have a medical condition, an injury, are pregnant, or take medication.
- Stop exercising and get medical help if you feel pain, dizziness, faintness or shortness of breath.
- You take part in workouts and follow meal plans at your own risk. Results differ from person to person, and we don't promise any particular result.
- In an emergency, call your local emergency number. Don't use the app's chat for emergencies.
Coaching
Paid plans may include chat with a coach and calls you book in the app. Coaches try to reply within a reasonable time, but chat is not instant. Bookings are confirmed by email or WhatsApp. Please be respectful. We may end coaching for anyone who is abusive.
Plans, prices and payment
- Prices are shown in Indian rupees (INR) on fit.merova.app before you pay, and include applicable taxes unless stated otherwise. Current prices: [PRICING TBD].
- Payments are processed by Razorpay. By paying, you also agree to Razorpay's terms.
- Subscription plans renew automatically at the end of each billing period until you cancel. We'll show the renewal date in the app.
- If we change a price, we'll tell you in advance. The new price applies from your next billing period.
- If a payment fails, we may pause paid features until it's sorted.
Cancellations and refunds
You can cancel a plan at any time. You can get a full refund if you ask within 7 days of your first payment for a plan. The full rules are in our refund and cancellation policy, which is part of these terms.
Shop orders
We describe shop items as accurately as we can. An order is accepted when you get an order confirmation. We may cancel an order, with a full refund, if an item is out of stock or was listed at the wrong price. Delivery is covered in our shipping and delivery policy.
Acceptable use
When using the services, don't:
- break any law, or help anyone else do so;
- harass, threaten or abuse coaches or anyone else;
- post content that is illegal, hateful, sexual or harmful;
- try to get into accounts, data or systems you don't have access to;
- copy, scrape, reverse engineer or resell the services; or
- upload viruses or anything else meant to cause harm.
Your content
You own what you add to Merova Fit, like your logs and messages. You give us permission to store, process and show that content only as needed to run the services for you, as described in the privacy policy.
Our content and brand
The Merova and Merova Fit names, the Fold logo, the app's design and code, and the plans and content we create belong to us or the people who licensed them to us. You may use them for your own personal, non-commercial use of the services only.
Other services
The services connect with others, such as Razorpay, WhatsApp and Google Play. Their own terms and policies apply when you use them, and we aren't responsible for them.
Changes to the services
We work to keep the services running, but there may be downtime for maintenance or problems outside our control. We may change, add or remove features. If we stop offering a paid service you've prepaid for, we'll refund the unused part.
Ending your use
You can stop using the services and delete your account at any time. We may suspend or close an account that breaks these terms. Where it's fair to do so, we'll warn you first and explain why.
Disclaimer
To the extent the law allows, the services are provided "as is" and "as available", without promises that they'll always be error-free or meet every need.
Limit of liability
To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits or data. Our total liability for any claim about the services is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits any liability that can't be limited under Indian law.
Indemnity
If you break these terms or the law while using the services, and that leads to a claim against us, you agree to cover the reasonable costs of that claim.
Governing law and disputes
These terms are governed by the laws of India. If you have a problem, please email support@merova.app first. Most issues can be solved quickly that way. If we can't solve it within 30 days, the courts at [CITY], India will have jurisdiction. This doesn't affect your rights under the Consumer Protection Act, 2019.
Changes to these terms
We may update these terms. The date at the top shows the latest version. For significant changes, we'll tell you by email or in the app before they take effect. If you keep using the services after that, you accept the new terms.
Contact
- Email: support@merova.app
- Address: [BUSINESS ADDRESS]
- Grievance officer: Aaditya Kumawat, support@merova.app